The biggest feedback from my customers is having to enter in their routing and checking numbers each time. They want to be able to save their information through an online account. The pay system is very affordable, but several of my clients have chosen other ways to pay due to this issue.
Otherwise, the system is very easy to use and works for my needs.
It was a pleasure working with the NP Team. They helped us get set up to accept CC & ACH. They are awesome to work with and their customer support team rocks. After training us we were able to offer our customers better and more secure ways to pay! Thanks NP
I switched over from Chase and it's made a world of difference. My processing time has been reduced by 2/3, I'm saving more money than with any other processor I interviewed, the interface is clear and easy, and the staff is responsive, transparent, and helpful. Very pleased so far!
Had to switch credit card processors due to the bank overstepping their boundaries and interfering with our business. Thought it was going to be a mess but it was a blessing in disguise! This company is so much better. Great rates. Excellent Service- completely above and beyond.
The reason we left our previous processor was that the customer service was atrocious. We never knew what was going on and could not get an answer to an email.
National Processing has been the opposite experience altogether. Quick to answer a request and professional in getting any problem resolved. We now use them for our onsite sales and our online presence as well and am totally satisfied.
Been looking for a comprehensive merchant account for quite some time. Recently sat down and literally made a graph with approximately 15 parameters. I looked at not 2 or 3 but 10 of the top rated processors I could find and did an intense investigation for about 10 days. Only National Processing had everything I needed! I have worked with Ryan Stevens and Calyn Van Natta; these Salesmen, and support teams have been great to work with so far and I’m excited to use this! Thank you!
I have been using National Processing for several months now and I have been absolutely thrilled with the level of care and support they have offered. I run an accounting business and without them helping me process my monthly invoices I would be stuck in a very archaic firm.
I have worked with Wayne and National Processing since 2008. Recently, National Processing help me set up 3 new merchant accounts quickly and for a lot less than anyone else could do it. I will never use anyone else. I am a client for life.
National Processing is unlike any merchant services that I’ve encountered! They are professional, extremely responsive, and I’ve never had to wait on the phone when I needed help. Their low processing fees are probably the best in the industry. Don’t hesitate to give them a call, I’m glad I made the switch!
Easy to use and they pay quickly, usually the next day. The service I used previously was tedious to do recurring billing with different amounts each month. Then they took up to a week to pay. With National Processing I save about 20 minutes each month and get paid 4-5 days faster.
We have worked with Wayne and his team at NP for many years now and could not be happier. They always are quick to take care of us if we need anything and always keep our rates and fees to a minimum. Thanks for all you do for us NP! I would definitely recommend NP to anyone in need of merchant account services of any kind!
After much research I chose this company for card processing for my new startup because of their high customer service ratings. I have not been disappointed. In fact I've been very impressed. A small issue came up soon after opening my account and it was dealt with quickly and generously. Glad I chose National Processing.
I've been with 4 different CC processors over the years and Josh from National Processing is by far the most effective, honest(I didn't know it was even possible in that industry!) and on-top-of-it sales rep I've ever worked with. Transparent, no contract and they saved us several hundred dollars per month OVER the best rate I found on my own after exhaustive research. Call Josh!
A big thank you to Ryan Adams and Taylor Stika for the great service they provide at National Processing. We first started referring customers to National Processing in Dec 2015. Ryan helped us with many of our referrals. He is extremely responsive, professional and always on top of keeping us informed. We recently have gotten to know Taylor and all I can say is DITTO!!! Thanks to you both. You are true professionals. :)
We love National Processing Merchant Services for our Chiropractic and Wellness office in San Mateo, CA. Great service, great low fees and it's a month to month agreement. NO CONTRACTS!! MAHALO NATIONAL PROCESSING!!
Love these guys! The teams that work to help clients, offer the best customer experience. They have changed my life and the life of my business. I'm so happy that I have National Processing in my back pocket.
National Processing is the BEST credit/Debit processing EVER. They are a great eithical company that is changing business' economy one business at a time by helping businesses save money and providng premium service on all levels.
National Processing has the best application submission process and is quick to respond. The representatives are sharp and had all the answers to my questions and followed up with me at every step of the process!
Truly great experience with National Processing! I have found them to be extremely professional, prompt, thorough, and courteous in all my dealings and interactions with them. They offer great rates and work hard to understand your business and offer the absolute best solution. Their communication and service has been exceptional!
National Processing has blown me away. The rates are unbeatable and the customer service is like no other. They have always been so helpful every time I call and have been so patient with potential customers.
National Processing was so friendly and made the experience super easy and stress free. They handled everything for me and and contacted my customer right away, so there wasn't much waiting at all. These guys will do anything to make sure you can save some money, what's better than that!!!
National processing is very professional and respectful. They answer all your questions and walk you through each step one at a time so everything makes sense and everyone is on the same page. Best of all, they guarantee to save you money!
National Processing Is great to deal with! Not only were they quick to contact my referral, but they were also very clear with their answers to questions, as well as explaining procedures. Thank you for making it so stress-free!!
National processing is a fantastic way to quickly use your debit or credit card in order to pay off transactions! No wait times or annoying notifications asking for extra information! Just quick and easy swipes to easily make a purchase with no additional cost to you! I recommend this corporation's services in order to make transactions easy, and hassle free to both consumer and vendor!
National Processing is the best merchant account processing company there is. They have the ability and desire to save you and your company money. They truly care about their associates and customers. They will treat you as family and do their absolute best!
Called them to help a client get a better rate and national processing did just that. They gave an amazing rate and helped out by doing a step by step walk through of the product and also did 2 follow phone calls.
Have called and talked to a couple of people at National Processing regarding leads I have sent them and all questions were answered with no problem. They are, more than willing, to do what needs to get done once they get that referral! I'm waiting to hear regarding he latest referral I recently sent them!
Thank you National Processing for being so good at what you do!
They have been awesome to work with. They were able to help myself and a couple of my friends with an account and saved us money! We have appreciated how they treated our friends that we have sent to them for service! Thank you, James Johnson. 3323
The representatives are extremely helpful and I've had a very positive experience! Amazing customer service and support. The representatives are incredibly knowledgeable and prompt in their responses. Always available to take a call and inform you where your client stands. Would recommend National Processing to everyone.
We have been very pleased with the services of National Processing. Their rates are second-to-none, beating all rates I have submitted so far, and their service is exceptional. I highly recommend National Processing!
We recently started taking cards for our traditional business and I have to say that we absolutely love the service and program! The customer service is next to none! The program is very user friendly and VERY fair priced! We will go with no one else! Thank you!
I can't say enough good things about this amazing company! The people are so helpful and have had a very positive experience! Would recommend everyone to submit some accounts as you will be amazed at the customer service and support as well as savings!
National processing was fantastic to deal with. They contacted me within 24 hours. Walked me though the process and helped me with my small business to save money on my transactions. Before I used Square now I love that my customers can have the option of paying with debit
I have been working with National Processing for only a few weeks now and have had nothing but good experiences with their sales and support staff. They are incredibly knowledgeable, extremely polite, prompt in their responses, and thorough in their proposals and follow up with potential clients I have sent to them.
I do, and will continue to, highly recommend them and their services. I have had an opportunity to speak with the owner, Wayne, about setting up a new method of processing for my company and he was responsive and has his team working on it already. The whole team, from the top down, is customer service oriented which is a pleasure to see as it is rare!
Keep up the good work National Processing!
Timely response to concerns and issues. Professional and provides the best service. They have a lot of integrity and put people first in their goal to create lasting relationships. To prove this, they even have no contracts to prove that they want your relationship and will pay forward with the best savings!
This is the company to work with when merchant services are needed. I've been through several companies and often felt confused, misled and even swindled. But not so with National Processing. They provide excellent customer service and have accommodated the needs of my business. They are not only responsive, but cost effective and reliable. I highly recommend National Processing for any business with merchant services needs.
We switched to National Processing this year after being with another company for 16 + years. Our account representative Josh has an excellent personal reputation and integrity so I decided to make the switch. I am so glad we did. Anytime, in fact every-time, I have needed any help or service regarding our credit card processing Josh has been there. And not just there at his convenience but there right when we needed him. If you want to save money on your credit card processing and get superior customer service at the same time make the switch. I highly recommend Josh with National Processing.
I have used several different merchant providers over the years and have never been happier than I am now. I work with Josh and he has helped me rearrange accounts multiple times (accounting issues) Honestly it was a big pain in the butt on his end but he got it taken care of and walked me through the whole process. I really appreciated his help and anytime I have ever needed help he always picks up the phone.
Our experience with NP has been great! Josh has been awesome! He walked us through the whole setup process and was available whenever we had questions. We couldn't be more pleased with how simple and easy the virtual terminal is to use. We're excited to have this capability and think it's really going to help our company grow. Thanks Josh!
National Processing has been such a great help to my business. They have the best customer service and walked me through the setup process step by step. Their rates are competitive and I have been nothing but pleased. I would recommend them to everyone. Excellent company to work with.
Best rates hands down. I've looked around and this company could not be beat. I worry that for some reason service wouldn't be as good. That wasn't the case. We have had no problems. And billing and transition were easy. Recommended highly.